User Videos
User #1
Monique uses technology on a regular basis. She uses it to keep in touch with family and listen to music. The user is familiar with YouTube and learned about by searching up songs on the internet. The most important piece of information from the site is music since that is all she listens to. She is able to get access to YouTube through her computer and phone. The user works 20-24 hours a week and has 5-6 hours of free time a week. Usually, it takes her less than a second to find a video on YouTube and finds the process efficient enough. She believes YouTube has everything she needs from this site and she would like a feature that recognizes the beat of a song when the lyrics cannot be remembered.
User #2
Rose has quite a bit of experience with technology and feels comfortable with it. However, she does not use really YouTube. She is not familiar with YouTube but she is aware of all the different types of things that can be done in YouTube, like watch a movie, listen to music, etc. She has access to YouTube through her computer. The user works 15-20 hours a week and has about 7 hours of free time a week. It takes her quite a long time to find a video on YouTube because she does not understand it. She find the process of searching for videos frustrating but thinks it is quite simple. The user does not use YouTube on a regular basis so she does not believe it needs any additional features and she would like the speed of things to be faster.
User #3
Monica uses technology to listen to music, access social media and sending out emails for her job. She found out about YouTube when people started posting videos on social media. Over the years, she stopped using it to watch videos and now uses it to mainly to listen to music. She believes the most important piece of information about YouTube is making sure what she is looking for is correct on the search engine. She access YouTube on her phone and computer. She works around 23 to 25 hours a week and only has 2 hours of free time a day. It takes her a couple of minutes to find a YouTube video but it takes her a second when the video she is looking for is already on YouTube's homepage. She would like for YouTube to have more free movies is not looking for a particular feature. She believes it takes too long too upload videos to YouTube and would like a for the site to not buffer as much when uploading videos.